Chez Ediware, in its capacity as data controller within the meaning of European Regulation No. 2016-679 of April 27, 2016 and the amended French Data Protection Act of January 6, 1978 (hereinafter, together, the “Regulations”), is committed to protecting your information to the best of its ability and to complying with applicable European and French regulations.
The protection of personal data is at the heart of our concerns, and is a major condition of the trust placed in us by our customers, prospects and partners.
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SCOPE OF APPLICATION
The purpose of this policy is to explain how we use your personal data on the
ediware.net website or
www.ediware.net – hereinafter the “websites”.
It applies to all processing carried out by Ediware on the personal data of customers or prospects.
It is intended to inform you, in accordance with regulations, about our practices regarding the collection, use and sharing of personal information provided through our websites.
This policy applies only to the processing of personal information that may directly or indirectly identify or make identifiable the users of the sites (hereinafter referred to as “personal data”).
You may be users, prospects or customers of Ediware, hereinafter referred to as Users.
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PERSONAL DATA COLLECTION
2.1 WHAT PERSONAL DATA DO WE PROCESS?
Personal data is information relating to a natural person who can be identified, directly or indirectly.
By using our websites, in particular by accepting the installation of cookies or by using our contact forms, you may be asked to provide us with personal data such as :
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For our commercial prospection: company name, your name, your business telephone number, your contact email.
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To register for demo emailing or dataprospect accounts: company name, your name, your business phone number, your contact email.
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For your definitive registration to our services: company name, your name, your business phone, your user contact email, IP address (log in and password).
We may collect your data at various times during your relationship with Ediware and in particular when: you visit our websites which may use cookies or other tracers.
When some of your data is essential for us to perform your contract, or to meet a legal or regulatory obligation, we indicate this at the time of collection (usually with an asterisk).
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PROCESSING YOUR DATA
Processing is an operation or set of operations carried out using automated or non-automated procedures and applied to personal data.
We process your data for lawful and legitimate purposes. This is justified either by the performance of a contract, your consent, compliance with one or more legal obligations, or our legitimate interest or that of a third party.
The lawfulness of processing is based on several legal grounds. Our processing operations have several legal bases, which are described below:
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Sales prospecting operations;
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This processing is based on our legitimate interest in promoting our services, you have been informed of this purpose, you may object at any time and we do not keep this information for more than two (2) years after our last exchange with you.
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Response to your requests for information and contact formulated on our Sites;
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To manage our Sites and carry out internal technical operations in the context of problem resolution, data analysis, testing, research, analysis, studies and surveys;
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RECIPIENTS OF PERSONAL DATA
In the course of our activities, we may call upon service providers or suppliers to whom we may give access to or transmit data, but only for the purposes of carrying out their mission and in accordance with our agreements with them.
Some of these partners are subcontractors under the RGPD because they carry out these processing operations on our behalf. We ensure by contract that they act only under our instructions and implement appropriate technical and organizational measures, so that the personal data processing they carry out meets the requirements of the RGPD and guarantees the protection of your rights and that they will not use your data for purposes other than those for which you have tenants :
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IT services required for the proper operation of the Sites (database management, hosting, storage, maintenance, etc.).
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Hosting services located in France to store your data.
The conditions relating to the processing of personal data by these service providers and the rights you have in this respect are, unless expressly stated otherwise, the same as those described in this Policy.
In accordance with the legal provisions in force, your personal data may be communicated to any administrative or judicial authority authorized by law who may request it.
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SHELF LIFE
We ensure that your personal data is kept only for as long as is strictly necessary for the purposes set out in this policy, in accordance with applicable laws and regulations. In this respect, the personal data used to respond to your requests for information and contact are kept :
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If a contract is taken out: for the duration of the contractual relationship, then archived for 5 years in accordance with the statute of limitations and finally destroyed;
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If no contract is subscribed: they are kept until the last contact we have with you for commercial prospecting purposes (by telephone or e-mail).
In the event of legal or administrative proceedings, your data will be kept for as long as is necessary to resolve them.
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TRANSFER OUTSIDE THE EUROPEAN UNION
We do not transmit your personal data outside the European Union.
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DATA PROTECTION
We ensure that your data is processed in such a way as to guarantee an appropriate level of security by implementing technical and organizational measures.
Ediware is committed to a “Privacy by Design” approach. Whenever we process personal data, we take into account data protection through technical and organizational measures adapted to the processing in question.
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YOUR RIGHTS
In order to protect your data, you have the right to rectify, modify or delete it:
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Right of access,
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Right of rectification,
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Right to object,
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Right to erasure,
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Right to portability,
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Right to restrict processing,
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The right to set up instructions for the storage, deletion and communication of personal data after your death,
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The right to lodge a complaint with a supervisory authority (in France, the CNIL) in the event that we fail to respond adequately to requests.
These rights may be exercised at any time, subject to certain conditions. We will do our best to comply with your request as soon as possible and within one month at the latest, in accordance with Article 12 of the RGPD.
EXERCISE OF RIGHTS
You may exercise your rights by writing to or emailing Ediware, Délégué à la Protection des Données – 350 rue de Vaugirard 75015 Paris –
dpo@ediware.net.
In order to ensure prompt and correct processing of your requests to exercise your rights, the following information is required: surname, first name, e-mail address, postal address, telephone number. In certain cases (right of access, right to portability and rights for heirs), in particular in order to protect you against identity theft and to verify the validity of your request, you must attach a copy of a proof of identity and provide any useful information or document in support of your request.
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UPDATES TO THE PERSONAL DATA PROTECTION POLICY
Our privacy policy may be amended and updated at any time. In the event of a modification or update, the revised data protection policy will be posted on the websites, with an indication of the last update date.
COOKIE MANAGEMENT POLICY
When using the
www.dataprostects.fr and
www.ediware.net websites, cookies may be placed on your terminal by your browser. During their period of validity or storage, cookies enable your terminal to be identified on subsequent visits.
We use the TARTAUCITRON system to manage cookies on our sites. This system is recommended by the CNIL and is set by default.
Some cookies are essential for secure browsing of the website. Other cookies are used to enhance your user experience by providing services or offers that match your interests, and to present you with relevant advertising.
Only the sender of a cookie is likely to read or modify the information contained in that cookie.
By configuring your browser, you can choose at any time, simply and free of charge, whether or not to accept cookies on your computer, with the exception of those necessary for navigation. It’s up to you to configure your browser. The configuration of each browser is different and is generally described in the help menu.
What is a Cookie?
A cookie is a text file deposited on a terminal when the User visits the Site or views an advertisement. The purpose of a cookie is to collect information relating to the User’s browsing on the Site and to provide the User with personalized services and content.
Cookie identification
There are different types of cookies:
A Cookie is said to be “proprietary” or “third-party” depending on the domain from which it originates. Proprietary cookies are those installed by the website the User is visiting. Third-party cookies are those installed by a domain other than that of the website the User is visiting. When a User consults a site and another entity installs a cookie via this site, this cookie is a third-party cookie.
They enable website operators to track a User’s actions for the duration of a browsing session. The browsing session begins as soon as the User opens the browser window, and ends when the window is closed. Session cookies are temporary. Once the browser is closed, all session cookies are deleted.
They remain on the User’s device after the browser session has been closed, for the length of time specified for each cookie. They are activated each time the User consults the website that generated them.
Types of cookies used by Ediware and their purpose
Different types of cookies are used on the Site, for different purposes. Some are necessary to use the Site.
These cookies are necessary for the operation of the Site. They enable the User to use the main functions of the Site. Without these cookies, the User cannot use the Site normally. These cookies only require information from the User to be deposited on the User’s terminal and do not authorize any behavioral or identification tracking.
Audience measurement cookies are used to compile statistics on the number of visitors to and use of the various elements making up the Site (sections and content visited, routes taken). They enable the Editor to improve the interest and ergonomics of the Site.
Advertising cookies are used to determine which advertisements should be displayed according to the User’s browsing habits on the Site, in order to limit the number of times an advertisement is displayed, to measure the effectiveness of an advertising campaign, or to adapt advertisements to the User’s preferences, if the User has previously accepted this possibility.
Ediware offers Users the ability to share editorial or other content published on the Site via social networks. These Cookies also enable the social networks to target their advertising offers. Social network cookies are managed by the publisher of the social network. The User is invited to consult the social networks’ Cookie management policies on the sites concerned.
How can you manage cookies?
At the time of your first connection, you are informed that identified third parties may deposit cookies via the Site. Only the issuer of a cookie is likely to read the information contained therein, and Ediware has no access to the cookies that third parties may use. The issuance and use of cookies by third parties are subject to the privacy policies of such third parties in addition to the provisions of this policy. You are therefore invited to visit the websites of these third parties for more information on the cookies they store and how you can manage them.
You can manage the deposit of cookies in the following way:
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The deposit of strictly necessary technical Cookies is activated by default and cannot be deactivated by the User, as these Cookies are essential to the operation of the Site;
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The User may deactivate or activate the installation of Cookies subject to his/her consent (audience measurement Cookies, advertising Cookies, etc.) via the information banner, but has the possibility of making modifications whenever he/she wishes. Any deactivation implies refusal by the User of the deposit of the Cookies in question.
If you enable cookies to be stored on your terminal, those embedded in the pages and content you have consulted may be temporarily stored in a dedicated area of your terminal. They will only be readable there by the sender.
The consent you give is valid for a maximum of thirteen (13) months from the first deposit in your terminal equipment.
If you disable cookies on your terminal or browser, or if you delete cookies stored on your terminal or browser, you are informed that your browsing and experience on the Site may differ from that of other users who have activated cookies (non-personalized content).
This may also be the case when Ediware or one of our service providers is unable to recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, Ediware declines all responsibility for any consequences related to the degraded functioning of the Site resulting from your refusal of cookies.
